Frequently Asked Questions
Everything you might
want to ask.
Honest answers about how Vyom works, what consultations look like, and how we balance AI with human astrologer expertise.
Getting Started
How do I start a consultation?
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Click any 'Chat now' button on this site and you'll be taken to WhatsApp where Vyom is waiting. Send a hello, share your birth details (date, time, city), choose your astrologer, and begin. The whole flow takes a few minutes.
Do I need to download an app?
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No. Vyom works entirely on WhatsApp, which is already on your phone. There's no app to download, no signup, no installation. This is one of the things that makes Vyom different from astrology apps that require lengthy onboarding.
What information do you need from me?
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Just three things: your date of birth, your time of birth (as accurate as possible), and your city of birth. These are needed to calculate your Vedic birth chart accurately. We don't ask for or store any other personal information beyond what's relevant to the consultation.
What if I don't know my exact birth time?
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Approximate is fine for most readings. If you only know within a 2-3 hour window, mention this to your astrologer. There are techniques in Vedic astrology to work with uncertain birth times, though precise birth time always gives the most accurate readings. If you want a precise reading, family records, hospital records, or a horoscope cast at birth (jatak patra) are good sources.
Consultations & Astrologers
Who are your astrologers?
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Vyom works with certified Vedic astrologers who have years of practice and proven expertise. Each session is reviewed by a real human astrologer for quality and accuracy. We disclose openly that we use AI to deliver speed and depth, while human astrologers ensure the readings are correct, contextual, and helpful.
How is Vyom different from other astrology apps?
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Vyom is built around four ideas that distinguish us: we curate astrologers (no scrolling through 13,000 profiles), we focus on conversation rather than metered phone calls, every reading delivers prescription not just prediction, and we work with AI and human astrologers transparently. We're built for people making real decisions, not for entertainment astrology.
What kinds of questions can I ask?
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Career, relationships, marriage, family, money, life decisions, and major life transitions are the areas we focus on. Our astrologers are trained to engage with real questions seriously — when to take a job offer, whether a relationship has long-term potential, how to navigate a difficult family situation. We don't focus on generic horoscopes or daily predictions.
How long is a session?
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Each session is 30 minutes of focused conversation. Unlike per-minute services, the clock isn't ticking — you can take your time, ask follow-up questions, and have a real conversation. The session ends when both you and the astrologer feel the question has been thoroughly addressed.
Can I choose my astrologer?
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Yes. Vyom has a small set of distinct astrologer personas, each with their own specialty and voice. After you share your details and what's on your mind, you'll be shown the available astrologers and can pick the one whose register feels right to you.
Pricing & Payment
How much does a consultation cost?
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A 30-minute personal consultation is ₹249. This is a flat fee — no per-minute clock, no hidden charges. You pay once and have your full conversation.
How do I pay?
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Payment happens through a secure payment link sent to you on WhatsApp. We accept UPI, credit/debit cards, and net banking through Razorpay. You only pay when you're ready to begin the session.
Do you offer refunds?
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Yes. If you're genuinely dissatisfied with your session, we offer refunds based on our refund policy. We'd rather hear feedback so we can improve, but our priority is that every consultation feels worth the time and money you spent.
Are there subscription plans?
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Not at launch. We offer single-session pricing because we want every consultation to feel like a real conversation, not a subscription metric. Subscription options for ongoing guidance may come later for users who want continuous support.
Privacy & AI
Is Vyom AI or human?
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Both. Vyom uses AI to deliver fast, conversational, deeply personalized readings — and certified human astrologers review every session to ensure quality and accuracy. We disclose this openly because honesty matters. The AI handles the immediate conversation; the human ensures it's right. Together they give you the best of speed and expertise.
Are my conversations private?
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Yes. Your conversations are confidential and not shared with anyone outside the small team responsible for review and quality assurance. We treat birth details and personal disclosures with the seriousness they deserve. Read our Privacy Policy for details on how we handle your data.
Can I trust an AI for life decisions?
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Astrology is ultimately one input into your decisions, not a substitute for your own judgment — whether delivered by AI, by humans, or by both. What Vyom offers is well-grounded astrological analysis based on your actual chart, paired with practical guidance. Use it the way you'd use any thoughtful advisor: as one perspective among several.
Will my data be used to train AI?
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No. Your personal data and conversations are not used to train any external AI models. They are used only to provide you with quality consultations and to improve our internal review processes.
About Astrology
What is Vedic astrology?
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Vedic astrology, or Jyotish, is a 5,000-year-old system from India that uses your exact birth time and location to map planetary positions and read patterns in your life. It uses the sidereal zodiac, emphasizes the moon sign over the sun sign, and includes a unique system of planetary periods called dashas to predict timing of life events.
How is it different from sun-sign horoscopes I read online?
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Sun-sign horoscopes apply broadly to anyone born in a particular month and are mostly entertainment. Vedic astrology uses your exact birth chart — every chart is unique. The depth, specificity, and timing accuracy is in a different category entirely.
Can astrology really predict the future?
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Honest astrology doesn't claim to predict specific events with certainty. It identifies patterns, timing windows, and tendencies that often correlate with life experience. Used well, it's a decision-making framework, not a fortune-telling oracle. The chart describes inclinations; your choices, effort, and consciousness shape the actual outcomes.
What if I don't believe in astrology?
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That's okay. People come to Vyom with varying degrees of belief, and we don't ask anyone to convert. Many users come curious or skeptical and find that even partial engagement with their chart helps them think about their decisions more clearly. We focus on giving you something useful regardless of where you start.
Ready to
read between your stars?
Start your conversation now. No app to download. No clock ticking. Just clarity, on the messenger you already use.