Vyom

Terms of Service

Last updated: To be set on publication

1. Acceptance of Terms

These Terms of Service govern your use of Vyom Vaani’s astrology consultation service provided through https://vyomvaani.com and through WhatsApp. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you are 18 or older and have the legal capacity to enter into these Terms.

3. Description of Service

Vyom provides personalized Vedic astrology consultations on WhatsApp, combining AI-powered chart analysis with review by certified human astrologers. Each consultation consists of a 30-minute conversation focused on the questions you bring.

The Service is provided for guidance and reflection. It is not a substitute for professional advice. See Section 7 for important disclaimers.

4. User Conduct

You agree to provide accurate information when using the Service, including birth details required for chart calculation.

You agree not to:

  • Use the Service for any unlawful purpose
  • Harass, abuse, or threaten our astrologers or staff
  • Share or distribute consultation content without permission
  • Attempt to reverse-engineer, scrape, or replicate the Service
  • Submit false or misleading information
  • Use the Service if you are in a mental health crisis (please contact iCall at 9152987821)
  • Impersonate another person or entity

5. Pricing and Payment

The current price for a consultation is ₹249 per session. Prices are subject to change with notice. Payment is processed by Razorpay. All transactions are in Indian Rupees. Applicable taxes may apply.

6. Refunds

Our refund policy is detailed in our Refund Policy, which forms part of these Terms.

7. Important Disclaimers

Please read carefully:

  • Astrology consultations are provided for guidance and reflection. They are not predictions of fact and should not be the sole basis for major life decisions.
  • Our consultations are not a substitute for medical, legal, financial, psychological, or other professional advice.
  • If you are experiencing a mental health crisis, contact iCall (9152987821), Vandrevala Foundation Helpline (1860-2662-345), or your local emergency services.
  • We make no guarantees about specific outcomes or results from consultations.
  • Vedic astrology is a traditional system. Different astrologers may interpret charts differently.
  • Our Service uses AI augmented by human review. We disclose this openly.

8. Intellectual Property

All content on our website and within the Service — including text, graphics, logos, and the Vyom brand — is owned by Vyom Vaani or its licensors and is protected by intellectual property laws. You retain ownership of personal information you provide.

9. Limitation of Liability

To the maximum extent permitted by law, Vyom Vaani is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Vyom Vaani from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Service.

11. Service Modifications

We may modify, suspend, or discontinue the Service at any time, with or without notice.

12. Termination

We may terminate or suspend your access to the Service for conduct that violates these Terms. You may stop using the Service at any time.

13. Governing Law

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at [Jurisdiction to be specified by counsel].

14. Dispute Resolution

Before legal action, contact us at hello@vyomvaani.com. If we cannot resolve the dispute within 30 days, either party may pursue formal legal remedies.

15. Changes

We may update these Terms from time to time. Continued use after changes constitutes acceptance.

16. Severability

If any provision is found invalid, the remaining provisions remain in effect.

17. Contact

For questions about these Terms, contact hello@vyomvaani.com.